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General terms and conditions

Last Updated: 04/03/2026

Welcome to Dongni Hou limited editions (“we,” “us,” “our”). These General Terms and Conditions (“Terms”) govern your use of our website and the purchase of limited edition artworks and related products created by Dongni Hou (the “Artist”).

By accessing this website and/or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Company Information

DONGNI HOU
7 rue de Villersexel 75007 Paris
hou.dongni@gmail.com
Registered in France under company number 819 622 630 00047

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have legal parental/guardian consent.

  • You are legally capable of entering into binding contracts.

  • All information you provide is accurate and complete.

3. Products – Limited Editions
3.1 Nature of Limited Editions

All artworks sold on this website are limited editions created by the Artist. Each piece:

  • Is produced in a strictly limited quantity.

  • May be numbered and/or signed.

  • Will not be reproduced beyond the stated edition size.

Once an edition is sold out, it will not be restocked unless explicitly stated.

3.2 Product Descriptions

We make every effort to display product details, dimensions, colors, and images as accurately as possible. However:

  • Colors may vary depending on your screen settings.

  • Minor variations may occur due to the handmade or artistic nature of the works.

  • Packaging may differ slightly from images shown.

Such variations do not constitute defects.

4. Pricing and Payment
4.1 Prices
  • All prices are listed in EURO.

  • Prices include/exclude applicable taxes (specify as relevant).

  • Shipping costs are calculated at checkout unless otherwise stated.

We reserve the right to change prices at any time without prior notice. However, the price charged will be the price displayed at the time of your order confirmation.

4.2 Payment Methods

We accept payment via:

  • Credit/Debit Cards

  • PayPal

  • [Other Methods]

Payment must be received in full before the order is processed or shipped.

We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or payment issues.

5. Orders
5.1 Order Confirmation

After placing an order, you will receive an email confirmation. This email does not constitute final acceptance of your order. A contract is formed only once we confirm shipment.

5.2 Order Refusal

We reserve the right to refuse or cancel any order, including but not limited to cases where:

  • The product is out of stock.

  • There is a pricing or technical error.

  • We suspect fraudulent activity.

If payment has already been made, you will receive a full refund.

6. Shipping and Delivery
6.1 Shipping

We ship worldwide (unless otherwise specified). Delivery times are estimates and may vary depending on:

  • Destination

  • Customs procedures

  • Carrier delays

We are not responsible for delays caused by carriers or customs authorities.

6.2 Customs and Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

6.3 Risk of Loss

Risk of loss or damage transfers to you upon delivery to the shipping address provided.

7. Returns and Refunds
7.1 Right of Withdrawal (If Applicable)

If you are purchasing as a consumer within jurisdictions that provide a statutory withdrawal period (e.g., 14 days in the EU), you may cancel your order within the applicable legal timeframe, provided:

  • The artwork is returned in its original condition.

  • It is unused and undamaged.

  • All original packaging and certificates of authenticity are included.

7.2 Exceptions

Due to the limited and collectible nature of the artworks, we reserve the right to refuse returns in the following cases:

  • Custom-made or personalized pieces.

  • Opened or damaged packaging.

  • Missing certificate of authenticity.

7.3 Return Costs

Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.

Refunds will be processed within [X] days after receipt and inspection of the returned item.

8. Intellectual Property

All content on this website — including images, artworks, logos, text, graphics, and designs — is the exclusive property of the Artist and/or [Company Name] and is protected by copyright and intellectual property laws.

Purchasing a physical artwork does not transfer:

  • Copyright

  • Reproduction rights

  • Commercial usage rights

You may not reproduce, distribute, modify, or commercially exploit any artwork without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the amount paid for the product in question.

  • We do not guarantee uninterrupted or error-free access to the website.

Nothing in these Terms excludes liability for death, personal injury, or fraud where such exclusion is unlawful.

10. Authenticity and Certificates

Where applicable, artworks may include a certificate of authenticity.

We are not responsible for:

  • Loss of the certificate after delivery.

  • Resale value fluctuations.

  • Secondary market transactions.

11. Privacy

Your personal data is processed in accordance with our Privacy Policy, available at [Link].

By using this website, you consent to the collection and use of your information as described therein.

12. Force Majeure

We shall not be held liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Strikes

  • War

  • Government restrictions

  • Supply chain disruptions

13. Governing Law and Jurisdiction

These Terms are governed by the laws of [Country].

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [City, Country], unless otherwise required by mandatory consumer protection laws.

14. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be effective upon publication on this page.

Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

For any questions regarding these Terms, please contact:

hou.dongni@gmail.com
Dongni Hou limited editions
7 rue de Villersexel 75007 Paris

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